Q: How can I purchase a used construction machinery from your company?

Ans: Please see our website and view our machines in stock, if you don’t see your required machine, please contact us by online contact, or call us, our customer’s services’s number is 0086 13162323656,  we will do the rest.

Q: What are the countries do you export your construction machines to?
Ans:Shanghai ChuanTeng JueYin Ltd exports used construction machinery to any country of the world which allows import of used construction machinery from China.
 
Q: What is the payment method?
Ans: Generally, We do business on TT basis . We need to confirm payment from our customers before we ship our machines to the main poart in china.

Q: How can I place my order?
Ans:
Follow these simple step by step guidelines given below and the construction machinery will be shipped to you.

1 . Contact with me what machines do you want?
2 . Ask us for pictures or other detailed information of machine?
3 . Discuss the price and payment details
4 . Get invoice.
5 . Make payment on invoice.
6 . Shipping confirmation is sent.
7 . Used machines  is shipped.

Q: How I know all your machines are original from Japan or USA?

Ans: As for this questions, we can offer proof that will certificate that our machines is original from Japan or USA. Please contact us for this question.

Q: How is the shipment arranged?
Ans: Upon the receipt of your payment, we will arrange booking space for shipping on the next available ship to your destination port. All shipping documents will be sent by express company beofre the machine arrived your port.

Q: What documentation/ Information do you require from me after I have transfered the amount into your bank account?
Ans: Please provide us with the following information and documents for us to be ale to make proper shipping arrangements on time for your purchased used construction machinery .

a) Consignee Name
b) Consignee Address
c) Full contact information such as Contact No., Fax No., etc.
d) If the consignee and the purchaser are different than please let us know clearly.

Please provide us with the above information in order to make sure that all the shipping documentation is correctly prepared before the shipment is made.

Q: What shipping documents will I receive?

Ans: You will receive the following shipping documents from our company after we have shipped the unit to you or your appointed consignee:
a) Bill of Landing
b) Invoice
c) Packling list
d) other documents per your requirements, like CO and so on